This might happen due to various factors, including the age of your streaming device, Wi-Fi problems, memory issues, and much more. This guide will show you the most common reasons why your Firestick keeps freezing and how to fix Firestick keeps buffering. Read on to know more.
“Why Does My Firestick Keep Freezing?” – Most Common Reasons
Slow Internet Connection – Your Firestick might buffer due to a slow Wi-Fi connection. Fortunately, you can fix this by power cycling your Wi-Fi router or upgrading to a faster Wi-Fi plan. Outdated Apps – You might experience freezing when using an app when it’s outdated. Updating all installed apps to their latest version can help solve this issue. Corrupted Cache – While cache data optimizes all your apps, it can also cause problems when corrupted. You can try clearing the app’s cache and checking if it freezes. Outdated Firmware – Your Firestick needs the latest updates to work at its best. Try installing the newest firmware available for your Firestick device and see if its performance improves.
How to Fix When Firestick Keeps Freezing
Fix #1: Power Cycle Your Wi-Fi Router
Fix #3: Force Stop and Clear Cache Data
Every app on your Firestick will store temporary app data, like cache data. While this helps optimize the app and improve its performance, it can consume your Firestick’s internal memory when left uncleared for a long time. Clearing it can help solve issues like freezing. However, you must force stop an app first before clearing its app data, especially when it’s unresponsive. To force stop an app and clear its cache data on your Firestick, proceed to these steps: Since you can’t clear all the cache data on your Firestick, you’ll need to follow the steps above and clear the cache right away.
Fix #4: Update Your Firestick
Besides updating all installed apps on your Firestick, you’ll also need to install the latest firmware update on your Firestick. This keeps your Firestick compatible with the latest apps and fixes bugs on the system. To install the latest firmware update on your Firestick, do the following:
Fix #5: Perform a Factory Reset
If the fixes above don’t work, the last resort that you can try is a factory reset. This resets all settings and configurations on your Firestick to their factory defaults. It will also uninstall all apps except for preinstalled apps. However, this can potentially fix all problems on your device, like when it freezes or is unresponsive. To perform a factory reset on your Firestick, follow the steps below:
Final Thoughts
Hopefully, this guide helps you to fix your Firestick device when it keeps freezing. If these fixes are ineffective, contact Fire TV Support for further assistance.